
BCicecream App Redesign
Role
Product Designer (Team of 4)
Focus
Visual Design, Interaction Design, Motion Design, Prototyping, Usability Testing
Timeline
September 2023 – November 2023
Team Contributions
Together, we aimed to elevate the app’s user experience while keeping the tone fun and fresh.
- Leading the redesign of the Custom Order Builder
- Defining the visual language and motion principles
- Facilitating usability testing sessions
- Creating responsive, dev-ready prototypes
Overview
BCicecream set out to redesign its mobile app with one goal in mind: to create a more joyful, playful, and seamless experience for customers ordering their favourite ice cream treats. The objective was to better reflect the brand’s personality—vibrant, cheerful, and refreshing—while also improving functionality and user flow.
Background
BCicecream is a beloved artisan ice cream brand known for bold flavours and playful seasonal specials. Their existing app offered basic functionality but lacked emotional engagement and clarity.
Results & Takeaways
- +35% Custom Orders
- +40% User Retention
- −60% Support Tickets
- App Store “Editor’s Pick” (June 2024)
Key: Small teams make big impact. Fun and function coexist. Motion enhances engagement. Early dev collaboration ensures delivery.
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